Clear Health Alliance Provider Home


Welcome, providers!

Resources that help health care professionals do what they do best – care for our members.

At Clear Health Alliance (CHA), we value you as a provider in our network. That's why we’ve redesigned the provider site to make it more useful for you and easier to use.

COVID-19 Information from Clear Health Alliance

Clear Health Alliance is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners.

Looking for the secure portal?

For services provided before the rollout of the new Statewide Medicaid Managed Care program, please visit the previous CHA provider portal.

For services provided after the new Medicaid plan rollout, please visit the Availity portal.

Don't have an Availity account?  Register for free now!

Need help with Availity? Learn more

Provider News

Medicaid Postpartum Coverage Extension, Postpartum Optimization, and Promoting Birth Equity

Effective July 1, 2021, Medicaid postpartum eligibility and coverage will extend from 60 days to 12 months post-delivery.

2021 Provider Satisfaction Survey

2021 Florida Provider Satisfaction Surveys have been mailed out to chosen providers. We want to know what is important to you. If you receive a survey, we highly encourage you to complete it.

Reminder: Authorization requirements for therapy services

Consistent with the Florida Medicaid program’s authorization requirements for therapy services, Simply, CHA and HN1 require the submission of the information and/or documents listed in this document when submitting a request for authorization for therapy services.

Doula Services

In an effort to improve maternal and child outcomes, Simply Healthcare Plans and Clear Health Alliance have partnered with the National Doula Network to offer doula services to all of our Medicaid members throughout the state.

In Pursuit of Racial Equity: Deconstructing Bias

Please join us on June 9th to hear from a diverse panel of experienced professionals about racial equity and implicit bias.

Specialty Pharmacy Prior Authorization Retraction Notice

Notification that effective May 1, 2021 specific codes would be included in our prior authorization review process.

Availity access

The Availity Portal offers health care professionals free access to real-time information and instant responses in a consistent format regardless of the payer.

At Availity you can:

Request authorizations.
Submit claims.
Confirm eligibility.

Don't have an Availity account?  Register free now!

Availity is your one-stop to complete your transactions

Featured Resources

Pharmacist looking at prescription bottle

Pharmacy information

Search for up-to-date drug information, including hundreds of brand-name and generic medications.

Excited Mom showing off baby’s ultrasound

Maternal Child Program

When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. We encourage all our moms-to-be to take part in the Taking Care of Baby and Me® program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.

Patient talking with counselor

Behavioral health provider

We work collaboratively with hospitals, group practices and independent behavioral health care providers, community and government agencies, human service districts and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.

Provider tools & resources

Interested in becoming a provider in the Clear Health Alliance network?

We look forward to working with you to provide quality service for our members.